Shake Shack: Sundae Stinks, Manager Cool
|The ideal Shake Shack double dip sundae.|
So I returned and approached assistant general manger Erik Hugley with a photo of the weak cup. He apologized and explained a new person might have been training on the custard station; each Shake Shack employee is required to try out each of the six stations; beverage, expo, hot dog/fry cook/grill, cashier, bun assembler, and custard are the choices, for a minimum of one week or until the supervisor deems him competent. The he added: "We don't really sell a lot of sundaes. More milkshakes ($5.15 to $5.65) and [milkshake-like] concretes ($4.75 to $6.50)."
|The sorry sundae Shake Shack served up the first time.|
Sundae custard choices are vanilla, chocolate, or the special (which changes monthly). The triple dip is $5.70. And toppings, in addition to the one included in the price, are $.75 each and include chocolate truffle cookie dough, marshmallow, peanut butter sauce, shortbread cookie, hot fudge sauce, whipped cream, hot caramel sauce, bananas, chocolate toffee, and almonds.
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