Publix Ranks Third Among National Supermarket Chains

Categories: Food News
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Looks like the South has something else to boast about besides voting for Rick Santorum. The cover story in the May 2012 issue of Consumer Reports ranks Publix third out of a total of 52 national supermarket chains. A total of 24,203 shoppers were surveyed about service, quality of meats and produce, price and cleanliness. The results? Miami's trusty Publix, with a reader score of 85, has beat out other big name chains like Costco, Walmart and Whole Foods.

The number one spot was awarded to Wegmans, the Northeast chain, with 88 points and high rankings on perishables and price. Second place was Trader Joes, at 86 points, beating out Publix's votes in terms of price too.

Publix garnered major points with the bakery (probably because of that award-winning key lime pie). The quick check out speed when compared to other national chains also helped. Other chains actually lost points due to slow check outs and Walmart Supercenter, at 69 points, was actually ranked as having one of the slowest check out speeds.

Whole Foods was ranked as number 12 with a total of 81 points, with those high prices to blame for the lower score.They did rank high in cleanliness, but it wasn't enough to make up for that dreaded moment at check out when the total is always more than expected.

The report also focuses on how to shop smart at supermarkets, since it was found that consumers will fire or give the "heave-ho" to chains if price, service or cleanliness don't meet their expectations. They also include great tips on ways to save money at the store, like by using loyalty cards and combining deals. Also, the report features the many ways that supermarkets strategically place items so you are inclined to spend more money.

So, all in all, Miami consumers, the next time you think about complaining about Publix, you might want to stop yourself. Because on a national scale, we should consider ourselves pretty lucky.

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14 comments
Cello700
Cello700

You write many press releases Emily?  They give you a free Cuban sandwich?

Puck Fublix
Puck Fublix

They do a lot of good in providing jobs in Florida, but they are evil in the sense that they are well aware of the inhumane farm labor practices that allow them to sell produce at the cost they do. I for one BOYCOTT Publix until they sign an accord with the Coalition Of Immokalee Workers to agree on a one penny per pound raise on picking tomatoes. Trader Joe's has signed it, as have Taco Bell, and Burger King. This is a major fight that has been going on for a while now, and they need to step up to the plate and accept responsibility for the products they sell. check out ciw-online.org

Tastelikeayardbird
Tastelikeayardbird

I grew up going to Publix. I think it's a great market and their fried chicken could be nominated for a James Beard award. I'm just saying. ;)

Klapenski
Klapenski

Publix is actually more expensive than whole foods on MANY items.

Ed
Ed

"So, all in all, Miami consumers, the next time you think about complaining about Publix, you might want to stop yourself. Because on a national scale, we should consider ourselves pretty lucky."

No, I'm considering myself completely hosed by being surrounded by individuals who are clueless enough to think that Publix is en even halfway decent grocery store chain.  Have you tried their bread?  It's insipid.  No dense crust or crumb on any of them.  When I see that Publix bakery commercial I want to punch the guy.  And the key lime pie?  You'll note in the commercial they say it's made with lime juice - not key lime juice, just lime juice.  You figure a supermarket based in Florida would make a key lime pie with key limes.  Shine on Publix!

Guest
Guest

$0.01/lb increase on tomatoes... I'm sorry but that's just ludicrous to boycott a chain over something as stupid as that. I worked for Publix for 6 years (not with them anymore). I'm not going to paint them as being the best ever, but there are far worse options. Sure their prices can be a little high on some things but that also comes with a level of customer service you will get nowhere else. Point me out a chain that gives you the item for FREE if its price is scanned higher than what it is advertised.. They take food back and refund without question even when it is a total loss for them. They will bend over backwards for you if you aren't there to cheat them.

Farmer Margie
Farmer Margie

did you know that neither limes nor key limes are grown commercially in Florida any longer? they're coming in from Mexico and other countries, where the major growers fled some years back, after the canker (and other) issues...

Smithrand
Smithrand

Ed and the Bread ... As compared with what other grocery store chain? Publix is indeed pretty generic, but other all is pretty good (say, as compared with Winn-Dixie or Albertsons). If you want crusty bread, find a decent bakery (few and far between in Florida ... our bread will never compare favorably with NYC). Hardly any grocery store chain will compete favorably in crusty bread.

NATASHA
NATASHA

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Puck Fublix
Puck Fublix

A penny per pound increase on the rate paid to the growers to pass on to their pickers because they are living in a state of abject poverty is not at all ridiculous if you believe in an America where the worker is entitled to a fair day's pay for a fair day's work. Publix is great in many ways, I worked there as a bagger as a kid, but the fact they refuse to sign the tomato accord with the CIW because it sets a dangerous precedent for their company in staying out of labor disputes with all the slave drivers they do business with around the world IS WRONG. AND SO I BOYCOTT.

Ed
Ed

Yep I knew that.  I also know that key limes have a completely different flavor than limes. And from experience most of the limes I've seen at Publix are from Mexico and I'd bet almost anything that the lime juice they use in their "key" lime pie comes lime grown in Mexico just like the shrimp that they sell primarily comes from Vietname and Thailand.

Ed
Ed

I had a nice reply but it seems to have been deleted.

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