Burger King Delivery: We Give It a Test Run (Photos)
|All photos by Laine Doss|
|BK in the house... or office... or apartment.|
Read also: Burger King Offers Limited Delivery in Miami
During our meeting, the subject of Burger King's new delivery service came up. While the service, still in its beta test phase doesn't deliver to all of Miami, the Miami New Times was, indeed, in a delivery zone.
It was decided then and there that a group of food bloggers would have a communal lunch of burgers, chicken nuggets, and french fries. With that, I proceeded to place the order. Here's what happened:
11:30 a.m. - I call the Burger King delivery line, where I'm prompted to press "1" for a new order and "2" for questions. Almost immediately, a friendly person came on the line and welcomed me to the BK order line. After asking me if this was my first time using the system, she pointed out a few things:
- There is a $10 delivery minimum for delivery
- There is a $2 delivery fee
- The delivery person does accept tips (good to know, because Burger King in-store employees can not accept gratuities)
- Almost every item on the Burger King menu is available except for ice cream, kid's meals, and a few others
With that, she asked if delivery was to a house, apartment, or business and took down my details. Apparently, once you're in the system, the information is saved. I initially wanted plain cheeseburgers, but they weren't available, so I opted for three Whopper Jr's with cheese, three plain Whopper Jr.'s, a 20-piece chicken nuggets, and two orders of fries (which come in one size only -- medium).
11:35 a.m. - The order was confirmed (you can pay by credit card in advance or cash), and I was given a reference number and told my food would take 20-30 minutes to arrive.
11:50 a.m. - The food hasn't arrived yet.
12:00 p.m. - Nope. Getting hungry.
12:15 p.m. - Co-workers turning into rabid zombies.
12:25 p.m. - I'm about to call to see what's taking so long, when the food arrives. It comes in the typical delivery insulated carrier, but the actual food packaging was quite different.