According to a new study, Miami-based Burger King, has the worst drive-thru when it comes to service, speed, and accuracy.
The study, conducted by QSR Magazine, is conducted annually and rates the drive-thrus of Chick-fil-A, Krystal, McDonald's, Taco Bell, Wendy's, and Burger King. Categories such as service time, order accuracy, wait time, speaker clarity, and exterior appearance are used to quantify the quality of each drive-thru.
The study was conducted between the hours of 11 a.m. and 2:30 p.m. and 4 p.m. and 7 p.m. to test the peak times of lunch and dinner.
I admit that I haven't been a frequent patron of fast food restaurants in recent years, but I have to disagree that our local fast food giants are the worst of the bunch.
I spoke with four 305ers to get their opinion.